Due to Covid-19 safety concerns, we strongly encourage our customers to pay electronically using the options provided below. If you wish to make a payment in our red drop box or by mail, please do not pay in cash, but with a check or money order. Together, we can help protect the health of our residents and staff.
Payment for utilities, such as electric, water, and sewer, as well as payments for other services to the City may be made with a credit or debit card over the phone, online, or electronically through the options listed below:
Pay with a Credit Card by Phone
The City accepts payment with a credit card by phone. Please call 1-866-549-1010. Have your invoice ready and when prompted, use the Bureau code 1961661 (convenience fee of 2.85%, with a $1 minimum applies).
Pay with a Credit Card Online
The City accepts online payments for Miscellaneous City Invoices (convenience fee of 2.85%, with a $1 minimum applies).
Drop payment in the "Red Drop Box" that sits in front of the Governmental Center.
Please pay by check or money order if making a payment in our Drop Box. Cash payments are not recommended.
Payments by Mail
Governmental Center 1st Floor
400 Boardman Ave
Traverse City, MI 49684
Please pay by check or money order if making a payment by mail. Cash payments through the mail are not recommended.
Customer Service Department
Pay your bill in person at the Customer Service Department located at 400 Boardman Avenue. Cash, check, credit card (convenience fee of 2.85%, with a $1 minimum applies) and money orders are accepted at this location.