Due to Covid-19 safety concerns, we strongly encourage our customers to pay electronically using the options provided below. If you wish to make a payment in our red drop box or by mail, please do not pay in cash, but with a check or money order. Together, we can help protect the health of our residents and staff.

Payment for utilities, such as electric, water, to the City may be made with a credit or debit card over the phone, online, or electronically through the options listed below:


Pay with a Credit Card by Phone

The City accepts payment with a credit card by phone. Please call (231) 922-4431.


Pay with a Credit Card Online

The City accepts online payments for Utilities such as Water and Sewer and electric (convenience fee of 2.85%, with a $1 minimum applies).


Automatic Debit

You can sign up to have monthly payments for utilities automatically deducted from your checking or savings account by completing this FORM. We charge no fee for this service.


Go Paperless

Go paperless! To enroll, contact Customer Service at 231-922-4431 or email utilities@traversecitymi.gov. Be prepared to provide your email and account number. Once enrolled, you can view your bill online by clicking here.


Drop Box

Drop payment in the "Red Drop Box" that sits in front of the Governmental Center.

Please pay by check or money order if making a payment in our Drop Box. Cash payments are not recommended. 


Payments by Mail

City Treasurer
Governmental Center 1st Floor
400 Boardman Ave
Traverse City, MI 49684

Please pay by check or money order if making a payment by mail. Cash payments through the mail are not recommended.


Customer Service Department 

Pay your bill in person at the Customer Service Department located at 400 Boardman Avenue. Cash, check, credit card (convenience fee of 2.85%, with a $1 minimum applies) and money orders are accepted at this location.


Manage your Utility Account Online

Please visit our Click2Gov webpage. Click2Gov provides online payment options as well as a way to view your utility usage. Please note that there is an additional fee at the time of payment if you pay using this option.